top of page

Privacy Policy

Last updated: Monday 15th 2026

​

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use this website or our services. We are part of Slough Borough Council and are committed to protecting your privacy and complying with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

1. Who We Are

 

This website is operated by Slough Borough Council (or a service operating on behalf of Slough Borough Council).

​

Data Controller:


Slough Borough Council
Observatory House
25 Windsor Road
Slough, SL1 2EL

Email: iesha.anastasiou@slough.gov.uk
Telephone: 01753 475111

​

2. Information We Collect

​

We may collect the following types of personal data:

​

  • Name

  • Contact details (email address, telephone number, postal address)

  • Date of birth (where required for services)

  • Online identifiers such as IP address

  • Information you provide through forms, enquiries, or feedback

  • Usage data about how you use our website

 

We only collect data that is necessary for providing our services or meeting legal obligations.

​

3. How We Use Your Information

​

We use your personal data to:

​

  • Provide and manage council services

  • Respond to enquiries or requests

  • Improve our website and services

  • Meet statutory and legal obligations

  • Prevent fraud and ensure security

 

4. Lawful Basis for Processing

 

Under UK GDPR, we rely on one or more of the following lawful bases:

​

  • Legal obligation – where we must process data to comply with the law

  • Public task – where processing is necessary to carry out official council functions

  • Consent – where you have explicitly agreed

  • Contract – where processing is necessary to fulfil a contract

 

5. Sharing Your Information

​

We may share your information with:

​

  • Other departments within Slough Borough Council

  • Partner organisations delivering services on our behalf

  • Government bodies where legally required

  • Service providers who process data under contract

 

We do not sell your personal data.

​

6. Data Storage and Security

​

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Access is limited to authorised staff only.

​

Data is stored securely within the UK or in locations with appropriate safeguards.

 

7. How Long We Keep Your Data

 

We retain personal data only for as long as necessary, in line with Slough Borough Council’s retention schedules and legal requirements.

 

8. Your Data Protection Rights

​

You have the right to:

​

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (in certain circumstances)

  • Restrict or object to processing

  • Data portability (where applicable)

  • Withdraw consent (where consent is the lawful basis)

 

To exercise your rights, contact: iesha.anastasiou@slough.gov.uk

​

9. Cookies

​

This website may use cookies to improve functionality and user experience. You can manage cookies through your browser settings. Separate cookie information may be provided on the website.

​

10. Complaints

​

If you are unhappy with how your data is handled, you can complain to:

​

Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113

​

11. Changes to this policy

​

We may update this Privacy Policy from time to time. Any changes will be published on this page.

bottom of page